MIP...consistently ranks best in quality and delivery...

You have a customer for life here...

Sat, 20 Dec 2008 14:53:21 -0800

Eustace,

Good News. I wanted to let you know that I received the overnight package at about 11 yesterday morning. then when got back home I had the first package you sent on my doorstep. So we are good to go! Thanks for the excellent customer service from MIP and especially YOU! You have a customer for life here and I am going to order a complete set of heli wrenches from you guys. After trying out the .9mm wrench on the tiny screws I was amazingly surprised how well it fits. The quality is definitely the separating factor that puts the MIP tools ahead of the rest. No more stripped .9mm screws! One question though, what does Thorp mean? I see it on all the tools.

Thanks again,
Nathan Q.
P.S.: if you see orders coming from North Carolina you can bet it is from my referral!

RE: Align T-Rex 250 Electric Helicopter Kit, .9mm MIP Thorp Hex Driver.

Good to know they care!

Wed, 3 Dec 2008 14:52:41 -0800

Hi Brandon,
I received the .9mm driver today and it fits great on these Align T-Rex 250 screws.
MIP has done it again!
Thank you.
Laddy M.

I called MIP and Brandon sent me one out same day. At least he said if they need to make changes they will. Good to know they care.

Laddy, HeliFreak.com, Forum for Align T-Rex 250 Electric Helicopter Kit, .9mm MIP Thorp Hex Driver.

Excellent Customer Service

Thu, 6 Sep 2007 22:14:19 -0700

“I received the CVD set screws you sent me last Friday, just in time to get my buggy running to race against my nephew over the holiday weekend! Thank you very much for providing excellent customer service - I only wish every company were as helpful as yours.
Thanks again”
Matt S

“I just thought I"d take this time to inform you that the part has arrived and how pleased I am with the service that you have provided , THANKS. I will definitely buy more MIP products in the future.”
Thanks again. Regards”
Nathan

“Thank you very much for helping my husband John resolve his problems with his parts. The new parts that Eustace Moore had selected for my husband arrived yesterday. John quickly installed them and widely grinned that they work! Everyone's quick reply at your company was wonderful.
Thanks!”
Christy M.

Thanks for sponsoring...the hobby that I love!

Fri, 31 Aug 2007 19:31:33 -0700

To the great people at MIP,
I would like to say thank you for sponsoring the 2007 Mid-South Racing Associations annual Beat the Heat Race. This was my third year participating in the MSRA Beat the Heat Race, and I must say, this year was truly the best of them all. The efforts of...the MSRA president (and others involved) are to be commended. The event was so well planed that it even got media coverage on the local channel 5 news, and a small article in a local news paper. However, with any large event the most important ingredients to success is participation and support. So again, I would like to say thank you for your participation and support of the Mid-South Racing Association, and the hobby that I love.
Lamont P

Remembering 1991 Nationals (Michael, CO)

Sun, 1 Apr 2007 12:41:27 -0700

“I just wanted to drop you a note...I pitted next to you at the ’91 nats. It was a pleasure to meet you and pick your brain. I got out of R/C Racing in 93, so I never was able to realize all of the great products that you and your staff have engineered since then. My father recently retired...and he has discovered R/C racing (which he didn’t really think was that great when I was doing it) and he called me for advice on how to set up his RC10T4. It made me laugh inside and I started to think about my racing days...Thank you for your dedication and class...The R/C world owes you a debt of gratitude. I am very committed to my profession and I know what it means to get a little validation...not that you haven’t gotten plenty in your 28 yrs of R/C commitment. Thanks again.”
Michael from Colorado

Quality...100percent. Delivery...100percent

Mon, 13 Nov 2006 14:51:39 -0800

“This letter is to inform you of your Quality and Delivery Performance rating for the third quarter of 2006. Your Quality Rating is 100% and your Delivery Rating is 100%. Gerhardt congratulates you for your performance and we are looking forward to continue this valued partnership....
Regards,
Quality Control Representative

MIP a Godsend to RC (XRC Mag)

Tue, 1 Aug 2006 01:51:40 -0700

“MIP is a godsend to RC. All they do is spawn innovation, durability, and the need to buy cool new parts for your favorite off-roader.”

Xtreme RC Magazine, “In the Dirt” Column.

Best Piece of Engineered Racing Equip to Hit the Market so far

Wed, 1 May 1985 02:29:49 -0700

“ If you are interested in top competition racing - there is no cheap way...you get what you pay for. One of the latest 4WD on the market is the 4x400 4WD kit. This unit, the brain child of Eustace Moore of Moore’s Ideal Products (MIP) California USA is a masterpiece of simplicity, precision engineering and keen knowledge of the requirements of the serious racer.... The secret of the amazing unit is the drive shaft...As I said before, I believe this is the best piece of engineered equipment to hit the market so far, but remember it is not everyone’s cup of tea, its a finely tuned piece of racing equipment and must be treated as such.”
Jack Greneger, Australian Car Modeller